Secure & easy telemedicine platform that helps save time — and lives

Viveo Health is a number one global healthcare services marketplace where patients and healthcare providers meet. Anyone can get access to medical services through their smartphone 24/7 no matter their location.

Telemedicine is the use of video and other communication technologies to provide and get medical care. Patients can skip driving to and from a healthcare facility, thus saving money, effort, and time, to get solutions that resolve health issues faster.

Online doctors provide the same quality of care. Patients are able to access different specialists through video chat safely and in the comfort of their homes. Online doctors treat a wide variety of non-emergency health issues and chronic diseases, and in many cases, can prescribe medication for patients to pick up at their local pharmacy.

It’s extremely easy to become a doctor on the Viveo Health platform. 

1. To begin you need to sign up for the Viveo Health doctors’ portal. 
2. To activate your profile on the Viveo Health platform you need to insert your personal details, such as date of birth and profile picture, and upload your professional license to be verified as a medical expert. If you have any issues completing your profile, please send an email to verification@viveohealth.com.
3. As soon as you complete the registration process your credentials will be validated within 48 hours (up to 2 weekdays). You will receive a notification that your account is ready.
4. From that moment, you are able to set up your calendar for new appointments. With Viveo Health you can set your own work schedule and open online consultation slots on your terms.

Our technology is your shortcut for several reasons:

• Rather than jumping between different software and spreadsheets, everything you need is in one place: your calendar, invoicing and payments system, and patient health records are all in one place.
• Eliminate lengthy commutes by working from the safety of your home, or from anywhere you would like — all you need is an internet connection.
• Use our smart scheduling and payment systems to automatically contact patients, arrange appointments, send follow-ups, and request payments.
• Bypass the need for pricey cyber security solutions with Viveo’s top encryption protocols — have peace of mind while e-consulting via standard email, text, or video calls without the worry of losing confidential information.

As soon as your credentials are validated, which takes up to 48 hours (about 2 days) after your profile’s completion. You will receive a notification that your account is ready. From that moment, you will be free to start consulting.

Viveo gives its users full freedom and flexibility — there is no contract, no subscription, or membership payment. You decide your own working hours and rates.

Viveo only deducts 10% of performed visit value. There are no other costs or fees.

Yes. Invoicing and payment processing have been made easy with our built-in system. Patients will be charged when opening a health record and you will get paid when the record is resolved.  

Absolutely, yes. All data and channels are encrypted. Viveo platform complies with GDPR, HIPAA as well as PCI DSS 3.2. 

Viveo is proud to offer professional service with Compliance, Safety, Security and Trust. Our commitment to compliance, data, information security, and protection of personal privacy are part of the core values of our company. 

Viveo is already trusted by thousands of health professionals in over 40 countries around the world. 

No. Viveo is open to all healthcare professionals — doctors, nurses, mental health practitioners, physiotherapists, nutritionists, etc. Anyone who has a valid medical license and helps people to live healthier and happier may sign up for Viveo.

Viveo platform is available for all doctors willing to move their practice to a virtual dimension. However, the Viveo medical team carefully verifies doctors. The validity of their medical license is a must.

Yes. Doctors set up their calendars for online consultations on their own. You can provide online medical care whenever you’re available outside of your normal working hours. There are no limits or obligations for the amount of time you can contribute.

More than 80% of medical cases might be solved digitally. Online consultation adds a new perspective to medical care. Patients can skip driving to and from a healthcare facility, thus saving money, effort, and time, to get solutions that resolve health issues faster. We have seen great results across 50 specialties while implementing telemedicine in their healthcare ecosystem.

Online consultations are not suitable in cases when: 

• You have a symptom/disorder that requires a physical examination, some type of sampling or x-ray
• You want to start treatment that requires long-term and regular medical contact
• You are in need of sick leave. Viveo Health cannot issue sick leaves 

For the cases above we recommend you book a time with General Practitioner and consult the next viable steps. 

We do not provide emergency medical care. In case of an emergency, contact the nearest medical facility.

On the Viveo Health platform, you can choose languages to use when providing medical care. Only patients speaking one of your languages can book appointments with you.

Yes, online access is required. Your patients can use Viveo via web browser or mobile app, both of which are easy and intuitive to use. 

Via this platform, you can write prescriptions for patients and refer them to specialists.

Yes, you can schedule follow-up appointments with patients.

Doctors have access to only their own patient medical records from previous meetings via Viveo Health.

Yes. We have doctors across all specialties. You can refer your patient to any of them. In case your patients need a physical examination, which can’t be provided through video call, you may give them further instructions on how to get the care they need.

Please, contact our customer support via chat or email if you experience any technical issues with the platform. Provide as many details as you can: 

• When does the problem appear?
• Is this a constant problem or does it happen sometimes?
• How does it influence your work?

Please, add any materials that will help us to resolve the problem faster. It can be screenshots or video records of your screen that demonstrates the problem.

Viveo can be used via web browser on any device that is convenient for you (laptop, tablet, or smartphone). No downloads are required. A medical practitioner can also provide care virtually through either a desktop OR mobile app. They give more flexibility and comfort to doctors.

Yes, you can use Viveo via web browser on any device that is convenient for you (laptop, tablet, or smartphone). No downloads are required.

It’s extremely easy to become a doctor on the Viveo Health platform. 

1. To begin you need to sign up for the Viveo Health doctors’ portal. 
2. To activate your profile on the Viveo Health platform you need to insert your personal details, such as date of birth and profile picture, and upload your professional license to be verified as a medical expert. If you have any issues completing your profile, please send an email to verification@viveohealth.com.
3. As soon as you complete the registration process your credentials will be validated within 48 hours (up to 2 weekdays). You will receive a notification that your account is ready.
4. From that moment, you are able to set up your calendar for new appointments. With Viveo Health you can set your own work schedule and open online consultation slots on your terms.