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OUR technology

Viveo offers a digital solution that optimizes loss ratio

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First point of contact

Solve 80% of cases through digital consultations which is 4 times cheaper than offline visits.

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Online and offline bookings

Increase customers’ satisfaction and support by providing easy and quick booking system for appointments.

Book appointment

Integration with stakeholders

We set together online and offline consultations, labs, pharmacies and health inusrances in one platform.

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In your App or in ours

Our technology is easy to integrate in your existing App or we can also provide our platform for your operations.

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With our doctors or yours

Viveo can provide Doctors for primary care or we could onboard your healthcare partners into the platform.

Book appointment

Privacy compliance

Easily add more patients to your existing database from individuals looking for a simple and fast go-to solution.

First point of contact

Solve 80% of cases through digital consultations which is 4 times cheaper than offline visits.

Online and offline bookings

Increase customers’ satisfaction and support by providing easy and quick booking system for appointments.

Integration with stakeholders

We set together online and offline consultations, labs, pharmacies and health inusrances in one platform.

In your App or in ours

Our technology is easy to integrate in your existing App or we can also provide our platform for your operations.

With our doctors or yours

Viveo can provide Doctors for primary care or we could onboard your healthcare partners into the platform.

Privacy compliance

Easily add more patients to your existing database from individuals looking for a simple and fast go-to solution.

VIVEO SOLUTION

Complete end-to-end healthcare ecosystem in one app.

a proven model

Why to choose Viveo telehealth?

Health insurance companies that partner with Viveo have witnessed increasing levels of customer satisfaction along with less claims and better experiences.

4.8 / 5

Users' satisfaction score*

100%

Customers contract renewal*

40%

Monthly usage of Viveo*

80%

Cases solved digitally*

42%

Reduction of loss ratio*

*Statistics based on our previous experiences in Estonia

BENEFITS

For insurance providers

  • Optimize loss ratio by providing 4x cheaper primary care.
  • Maximize churn by increasing customer satisfaction.
  • Add transparency to claims and referrals.
  • Provides control over the end-to-end customer journey.
  • 20% discount in clinics, laboratories and pharmacies.
  • Targeted offers for users.
BENEFITS

For policy holders

  • Higher satisfaction with quick and simple access to healthcare
  • On demand 24/7, whenever they need us – conveniently through the app.
  • High quality with rating system for physicians and NPS after calls.
  • Without self-diagnosis. A solution that promotes early care and avoids the complication of health conditions.
  • GDPR and HIPAA compliance.

“We wanted a solution that was end-to-end for the customer and that created an ecosystem between insurance companies, labs, pharmacies and service providers”

25+ years experience in insurance

Don’t delay,
join Viveo today!

The world is going digital, your healthcare should too.





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